How to Claim | MotorTakaful

Oneline:1-300-13-8888

Auto Assist:1-800-88-6491

Claims:1-300-88-1007

English | Bahasa Malaysia

Our claims approval is super fast

Here’s how we help to get you back on the road quickly

Claims Careline

1-300-13-1007

Monday to Thursday, 8.45am - 5.45pm

Friday, 8.45am - 4.45pm

Etiqa Oneline

1-300-13-8888

Monday to Friday, 8.30am - 6.30pm

Saturday, 8.30am - 12.30pm

When to claim

If the unexpected happens, here’s how to take action

Vehicle Damage

Call our toll-free Claims Careline at 1-300-88-1007.
Provide us your details:

Name

Vehicle registration number

Date and location of the accident and how it happened

Your police report

Car Windscreen Damage

Call our toll-free Claims Careline at 1-300-88-1007.
Provide us your details:

Name

Vehicle registration number

Date and location of the accident and how it happened

Stolen Car

Report the theft to the police immediately and then inform ClaimsCareline at 1-300-88-1007. Be prepared to wait for a reasonable period to see if your car can be recovered.

Making your claim

Get these documents ready to help process your claim quicker

Submitting your claim

Submit online or call our toll-free Claims Careline at 1-300-88-1007 for further details

Submit Online

Checking your claim

Check online or call our toll-free Claims Careline at 1-300-88-1007 for further details

Check Online